ADVANCED PERFORMANCE LABS FZCO Privacy PolicyThis Privacy Policy outlines the methods by which personal information is collected, utilized, and disclosed when you visit or make a purchase from http://refill-candle.com (the “Site”) operated by ADVANCED PERFORMANCE LABS FZCO.
PERSONAL INFORMATION WE COLLECTWhen you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. Moreover, as you navigate the Site, we collect information about the web pages or products viewed, what websites or search terms led you to the Site, and your interactions with the Site. This automatically-collected information is referred to as “Device Information”.
We gather Device Information using technologies such as:
“Cookies”: Data files placed on your device or computer, usually containing an anonymous unique identifier. For more on cookies and disabling them, visit http://refill-candle.com/cookies.
- “Log files” track site actions and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files recording your browsing information.
Additionally, when making or attempting a purchase through the Site, we collect your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number, referred to as “Order Information”.
"Personal Information" in this policy refers to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATIONWe use Order Information primarily to fulfill orders placed through the Site (processing payment, arranging shipping, and providing invoices/order confirmations). We also use this information to:
- Communicate with you;
- Screen for potential risk or fraud; and
- Provide information or advertising about our products or services, in line with your preferences.
Device Information is used to screen for potential risk and fraud (especially your IP address), and generally to improve and optimize our Site (e.g., analyzing how our customers interact with the Site, and evaluating our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATIONYour Personal Information is shared with third parties to assist in using your Personal Information, as detailed above. For example, we use Ecwid to power our online store. You can read more about how Ecwid uses your Personal Information here: https://www.ecwid.com/. We also use Google Analytics to understand how our customers use the Site -- more information on how Google uses your Personal Information here: https://policies.google.com/privacy.
We may also share your Personal Information to comply with laws and regulations, respond to lawful requests for information we receive, or protect our rights.
DO NOT TRACKPlease note our Site’s data collection and use practices do not change upon receiving a Do Not Track signal from your browser
.
YOUR RIGHTSIf you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and request correction, update, or deletion. Please contact us using the details below to exercise this right.
We process your information to fulfill contracts (e.g., if you make an order through the Site) or pursue legitimate business interests. Note that your information will be transferred outside of your jurisdiction, including to other countries.
DATA RETENTIONWe maintain your Order Information for our records unless and until you ask us to delete it.
CHANGESWe may update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.
MINORSThe Site is not intended for individuals under the age of 18.
CONTACT USFor more about our privacy practices, questions, or complaints, please contact us by e-mail at
support.apl@pm.me or by mail at:
ADVANCED PERFORMANCE LABS FZCO
[Re: Privacy Compliance Officer]
Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates